Never mind that "Greater Wilmington" is still really just the city center, or that the bizarre "Circle" routes aren't explained anywhere. It's more than just a bad map making and too many colors.
It's too many numbers, too many routes. It seems like the system is made exclusively for people who know exactly where they're going, in which case they don't really need a map. I imagine everyone else is left frustrated and angry, (perhaps why they start Fight Clubs.)
I know that people in the know (downtown commuters) are the main customers of these systems, but they're missing an opportunity for occasional riders with this complexity. A few pointers:
- People can walk 3 blocks and survive it -- don't try to get everyone door to door
- People can transfer if you make it easy -- not every route has to go downtown
- In addition to simpler routes, better color coordination and smarter numbering could help

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